I'm struggling to see a jotform and it's submissions in my account.

  • khoubianc
    Asked on July 7, 2021 at 3:49 AM

    Hi there,

    My colleague created a jotform called "Cohort 7 Prep Year Leadership Framework Evaluation" and I am unable to view it or the submissions. Please help me!


    Thanks

    Cicely

  • Jessica JotForm Support
    Replied on July 7, 2021 at 8:15 AM

    Hi Cicely, thank you for reaching us.

    There is no form with the title "Cohort 7 Prep Year Leadership Framework Evaluation" within your account. Could you let us know the form URL? We will locate the account associated with the form.

  • khoubianc
    Replied on July 13, 2021 at 10:47 AM

    Unauthorized Access (jotform.com)


    this one please!


  • Amin JotForm Support
    Replied on July 13, 2021 at 3:38 PM

    Hi again,

    You get the authorization failure error because your colleague hasn't authorized you to access that table.

    Please refer your colleague to the guide below to successfully allow you to access it.

    How-to-share-your-jotform-tables-and-collaborate

    Should you have any further inquiries, we will be more than happy to help.