FTP via VPN

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    alexandre.gondar
    Asked on July 14, 2021 at 06:44 AM

    Hi,

    I'm using the FTP module to save contracts in Alfresco (which is an open-source and free content management platform). 

    1626258762_60eebd4aac518_

    Our Alfresco platform is only accessible through our VPN.

    There is it any possibility to make the JOTFORM FTP module work under these circumstances (i.e. via VPN)?

    Best regards,
    Alex

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    Jovanne_A
    Answered on July 14, 2021 at 09:38 AM

    Hi Alex, thank you for contacting support.

    You may connect your Jotform to your FTP to send the submission data and uploaded files. Please follow the guide below that can help you with this.

    https://www.jotform.com/help/177-How-to-Send-Submission-Data-File-Upload-via-FTP

    Thanks!

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    alexandre.gondar
    Answered on July 15, 2021 at 02:38 AM

    Hi Jovanne, 

    Thanks a lot, I have followed that link. 

    What I need to know is how do I use the JOTFORM FTP over a VPN connection. Is it possible? how? 

    Best regards, 

    Alex

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    Tommaso_F
    Answered on July 15, 2021 at 05:22 AM

    Hello there,

    Allow me some time to check. We will be back to you shortly.

    Best regards.

  • Profile Image
    Tommaso_F
    Answered on July 15, 2021 at 07:02 AM

    The form is already connected to an FTP as we can see. For our understanding, Isn't working properly for you? Are there any issues?

    There'll not be an issue as long as the VPN is allowing the connection to Jotform and the transfer of files.

    Best regards.

  • Profile Image
    alexandre.gondar
    Answered on July 16, 2021 at 08:28 AM

    0k, thank a lot Tommaso,
    have a nice day