My Submittions fileds are not showing.

  • mollyjordan.beauty
    Asked on July 15, 2021 at 10:58 PM

    Hi there,


    I have created a form which holds my client to the waiver legally. I want all options to appear on the submissions once the form has been completed to keep record as a legal document. For some reason the questions for single choice are not appearing on the submission template. How do I make sure all the questions show up in the submissions template once the client has sent through the form.

    Kind Regards,

    Jordan.

    Jotform Thread 3223761 Screenshot
  • Ahmed_S
    Replied on July 16, 2021 at 4:33 AM

    Greetings,

    If you mean with your question the submission template received my email then you need to disable the Hide Empty Fields option from the Advanced tab of your email notification/autoresponder settings as in the below screenshot.

    1626424063 60f142ff09501 1 Screenshot 10

    Also you can get around this issue by setting all the form fields to be required, please check this guide for more details.

    How to Set a Field as Required or Non-Required

    Please let us know if you need further assistance, we are happy to help.