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MariusMaritzAsked on July 29, 2021 at 10:04 AM
Thank you that will help, another question then is creating a few selection within a section is that possible? As I now created all the banking details required but they are individual items and not in one section
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Andrew Manager of Enterprise Frontline SupportReplied on July 29, 2021 at 2:13 PM
Hello there,
Thank you for reaching out to JotForm Support! Please note that the collection of banking info/ credit card details in plain text is strictly prohibited by our Terms of Use.
If you are hoping to process payments through your JotForm, you will need to utilize one of our payment processing integrations in order to do so- https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform
Please reach back out with any additional questions, and have a great day!
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MariusMaritzReplied on July 30, 2021 at 2:44 AMGood day
So our application form has a debit order authorisation section, do you have a option to collect this details not in plain text
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Billy JotForm SupportReplied on July 30, 2021 at 7:11 AM
Hello,
Please share with us the details that will be asked in the debit authorization section so we can confirm if this is allowed or not.
Additionally, you can already authorize payment using any of our payment gateways. Please check this article to see if it meets your requirements.
We'll be waiting for your response.
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MariusMaritzReplied on July 30, 2021 at 7:22 AMHi
It would be bank name, account number and branch
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Billy JotForm SupportReplied on July 30, 2021 at 8:41 AM
Thank you. I've consulted our relevant team already. We'll reach out again as soon as we have an update.
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Billy JotForm SupportReplied on July 30, 2021 at 8:46 AM
I've received a response and was informed that you can collect banking information but not credit card details.
To collect this information, you may use the Short Text field for bank name and branch and the Number field for the account number.
Here's a demo form: https://www.jotform.com/212103214654038
Let us know if you need further assistance.
Best regards, -
MariusMaritzReplied on July 30, 2021 at 8:55 AMThank you very much, please note that Live Wire is a registered FSP with # 40374 so if we could collect the account details in a different format than plain text it would help like the credit card details that is blocked out.
We would then upload the Excell spreadsheet to our Insurance management system that is linked to our Debit Facility
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MariusMaritzReplied on July 30, 2021 at 8:55 AMThank you if I use this option how can I bundle a few Short text fields to create a section (link line items that make up address) because I would then create conditions for options like
Debit order
EFT
Credit card
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Girish JotForm SupportReplied on July 30, 2021 at 9:55 AM
You may use the Short text entry field on the form to collect the bank information as mentioned by my colleague above.
Could you clarify what hindrance is there in getting data in Shor text entry fields?
If this will not suit you, you can use a Configurable list widget where you have the option to bundle multiple text fields: https://www.jotform.com/help/282-how-to-set-up-the-configurable-list-widget
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MariusMaritzReplied on July 30, 2021 at 12:11 PMOk thank you but I then think we need to take the conversation back to the start please.
I need to create 3 options with condition right so when you click on Debit order it needs to open 7 short text fields. Is this possible
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Andrew Manager of Enterprise Frontline SupportReplied on July 30, 2021 at 2:23 PM
Hi there,
Thank you for the follow-up! This is certainly possible, and can be best accomplished using a "Show Multiple" condition. I created a very simple mock-up here to display this functionality- https://form.jotform.com/212105276444045
When you first open the form, all you will see is a yes/no question. Once you select "Yes," the banking details fields should automatically appear.
Please feel free to clone this form into your own account to get a closer look at the settings and conditions at work here- https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url
Please let us know if any additional adjustments are needed, or if any additional questions should arise, and myself or a member of our Team will be happy to assist you further.
Thank you!