adobe sign widget error - wont delete

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    taylapolia
    Asked on July 30, 2021 at 04:08 PM

    i deleted an adobe sign field, but its not deleting on the live form:


    https://form.jotform.com/212056392211041

    in the last section under credit card authorization, the adobe field should NOT be there.




    SAME ISSUE AS A PREVIOUS ONE YOU GUYS RESOLVED: https://www.jotform.com/answers/2636351-why-am-i-unable-to-delete-signature-fields

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    Sonnyfer
    Answered on July 31, 2021 at 01:08 AM

    Hi there - Apologies for the inconvenience.

    I tried deleting the adobe sign and cleared your form cache. It seems to work as I can no longer see the widget now.

    Could you check the same on your end?

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    Sonnyfer
    Answered on July 31, 2021 at 01:14 AM

    I also noticed that you're collecting credit card info on your form. Kindly be informed that it violates our Terms of Use and can cause suspension of your account.

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