I need help finding this form that I created

  • Raquel Gutierrez
    Asked on August 3, 2021 at 11:39 AM
    This is the 3rd email I have sent to JotForm for help. When I try to sign in to see this form I created it says my free account has been deleted. FORM NAME: Kalamazoo Community Foundation: Baseline Board Assessment to Advance Racial, Social, and Economic Justice.

    Since this unfortunate incident, I have purchased a bronze membership but this form is not in that acct. because I made it in a free acct. I really need the info from the responses to the form listed above - can you help?


  • Mike_G JotForm Support
    Replied on August 3, 2021 at 5:16 PM

    Upon checking, I see that the form you are referring to is under the account linked to the email address you are contacting us from on this ticket. The username of the account is Raquel_Gutierrez. And, if I'm understanding it correctly, you have upgraded another account with a different username and a different email address linked to it.

    If you have access to the email address, you can log in to the account linked to it so you can view the form you are looking for. And if, in any case, you forgot your account password, you may perform a password reset to establish a new one.

    Reference Guide: How-to-reset-JotForm-account-password

    Feel free to let us know if you need any further assistance.