Update One drive when changes are made on submissions.

  • Carlos
    Asked on September 13, 2021 at 11:25 PM

    When a correction is made to a submission, are the files automatically updated in onedrive / re-submitted to one drive?

  • Kenneth JotForm Support
    Replied on September 14, 2021 at 7:40 AM

    Thank you for reaching support,

    Unfortunately, it does not. The integration works one way, only when the submission is made that the information is passed through.

    You may have to manually update your one-drive data.

    Best.

  • Paras_Sood
    Replied on September 14, 2021 at 10:16 PM

    If we edit the submission and submit it again would that create a new file one OneDrive?

  • Kenneth JotForm Support
    Replied on September 15, 2021 at 6:42 AM

    Hi there,

    Yes, it will create another one as it considers it a new submission.

    Let us know if you have any further questions.

    Best.

  • siouxmaeb
    Replied on September 24, 2021 at 6:33 AM

    If the form contains a file-upload field and the integration config says it should be taken into consideration, is this file then updated in OneDrive?
    Because in GDrive's integration it creates a new file but this new file will have the same name. And then the user doesn't see, which was the file from the last submission update (if posted again)

  • Kenneth JotForm Support
    Replied on September 24, 2021 at 10:01 AM

    Hi there,

    If the form contains a file-upload field and the integration config says it should be taken into consideration, is this file then updated in OneDrive?

    > The uploaded files are rather added including the Submission data in PDF format.

    > Please note that the integration only works one way, meaning that it will only send files to One Drive each time a submission is made. It does not update the same file if resubmit but instead creates a new one.

    Here is the related guide: https://www.jotform.com/help/1349-how-to-integrate-jotform-with-onedrive/.

    Let us know if you have further questions.

    Best.