Please help with listing custom products that don't have a set price.

  • Warpaint_Creations
    Asked on September 19, 2021 at 4:05 PM

    Where we list our products we have a custom product option that doesn't have a set price. When we leave it blank it reads "free"

    Can you please advise us on how to remove that?

    Thank you!

  • Vanessa_T
    Replied on September 19, 2021 at 11:49 PM

    We can hide the price via CSS, however, may I ask how will the price be calculated? Will it be calculated within the form? Or will you just manually contact the submitter once you have the final price?

    Please explain your workflow in complete detail in case we can suggest an alternate route to what you currently have.

  • Warpaint_Creations
    Replied on September 20, 2021 at 4:33 PM

    Hi Vanessa,

    Thank you for your quick response. This form is just to gather initial information from our customers. Most of our products are custom and vary in price. In this case, we take the information they provide on the form and send them back an estimate manually.

    Let me know if you have any suggestions other than removing the "free." Take care!

  • Vanessa_T
    Replied on September 20, 2021 at 10:15 PM

    I see, in that case, we can just hide the price with CSS.

    Currently, I can only see one product with 0 price. Please use the CSS below to hide the word Free in it.

    #input_20_1003_price {
    display: none;
    }

    How to Inject Custom CSS Codes

    1632190533 61494045af108 05550 Screenshot 10

    If you have more products that you need the price to be hidden, kindly finalize your form first and contact us here once done so we can generate the CSS that is more appropriate to your form.

  • Warpaint_Creations
    Replied on September 22, 2021 at 4:22 PM

    Hi Vanessa,

    Thanks for the help with removing the "free." It worked out well for us.

    We are now having another issue. The form looks great when in the building state but when we hit preview it orients a lot of the content to the left and the product type pictures aren't showing up. Please let me know if there is something I can do to fix this issue.


    Thanks!
  • Vanessa_T
    Replied on September 22, 2021 at 11:02 PM

    I have moved your last question to a separate ticket and will get back to you in the link below shortly:

    https://www.jotform.com/answers/3373933