Unable to access the account?

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    Asked on September 20, 2021 at 07:44 PM
    i am having similar issue only i can't get a response from support!
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    Answered on September 20, 2021 at 07:48 PM

    Hi there,

    Just as in the previous response, can you share with the usernameemail address, or Direct Form links to any of the forms associated with the account?

    This is so we can locate the account and investigate it.