Unable to access the account?

  • Profile Image
    guest_2ac6cc0cfe7e230a
    Asked on September 20, 2021 at 07:44 PM
    i am having similar issue only i can't get a response from support!
  • Profile Image
    Kenneth_C
    Answered on September 20, 2021 at 07:48 PM

    Hi there,

    Just as in the previous response, can you share with the usernameemail address, or Direct Form links to any of the forms associated with the account?

    This is so we can locate the account and investigate it.

    Best.