How to setup form to have two submit buttons

  • harryreacher1
    Asked on September 22, 2021 at 1:24 PM

    Problem1:

    I want to make 2 Buttons, One for page 1 and one for page 2..

    Problem2: When I hit submit button it shows "Payment Error order-id is missing"

    On the first page, I want to make a button name with "Submit" with this I can track how many people fill my order form and have not completed the payment. Because some time buyer has problems in paypal or they have only stripe and crypto payment method. That's why I need the "SUBMIT" button. When someone hit 'Submit' all data send to my email ID

    On the second page, I want to "PAY NOW" button for making payment..

    I know, I ask too many questions sorry for that. This is my first order form that's why I have so many doubts. My requirement with the order-form is quite complicated because I am making an article writing form

    You can visit this form better understanding https://form.jotform.com/212566451891057

    If you need my login password let me know.1632307602 614b0992c4e02 Screenshot (50) Screenshot 10



  • Richie JotForm Support
    Replied on September 22, 2021 at 1:37 PM

    Unfortunately, your requirements cannot be achieved on the two submission button.

    The form can only have one submit button and if the user fails to pay , the submission would be added to the incomplete payments.

    Guide:https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/

    Regarding the error "Payment Error order-id is missing", the error usually indicates that your form is not connected to your integration.

    I have checked your form and it seem to be connected to PayPal business.

    May we know if you're still having this error message after connecting to PayPal?

    Looking forward for your response.


  • harryreacher1
    Replied on September 22, 2021 at 2:07 PM

    Mate, I am getting the same result.

    When I hit the submit buttom1632334049 614b70e14532d Screenshot (54) Screenshot 10

  • Girish JotForm Support
    Replied on September 23, 2021 at 12:00 AM

    Please disconnect PayPal on your form, reconnect and check.

    Please also disable/delete the conditions with errors on your form:

    1632369592 614bfbb87c621 2309 2 Screenshot 10

    Do test and let us know.

  • harryreacher1
    Replied on September 23, 2021 at 7:06 AM

    https://form.jotform.com/212566451891057

    Payment method working quit good

    BUT submit button still not working...

    PLZ help, it's taking too much time to make a working order form with you..

  • Richie JotForm Support
    Replied on September 23, 2021 at 8:34 AM

    Please make sure you have enabled credit card Payment for your PayPal business account.

    If you're unsure, you may contact PayPal support to check.

    Or you can switch payment integration to PayPal checkout.

    firefox BdnhQclfPD Screenshot 10

    Let us know if the form will still return an error when submitting.

  • harryreacher1
    Replied on September 23, 2021 at 11:17 AM

    I have requested for the enabling card payment..

    Thank you for the help.

    I have one another question,

    Is any option available in jotform for "Multi payment gateway"
    .. Means if I want to accept Paypal, skrill, stripe, Braintree.... within single merchant
  • Richie JotForm Support
    Replied on September 23, 2021 at 12:54 PM

    I have moved your new question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/3375480

    Thank you.

  • harryreacher1
    Replied on September 23, 2021 at 8:17 PM

    Hey I have one question,

    I have set Notification and Auto respond email..

    I want to know who will get the auto-response email.......The person who fills the form and submits it without making the payment; OR only those who make payment and then hit submit or both.

  • harryreacher1
    Replied on September 23, 2021 at 9:27 PM
    I have embedded the Order form on my website
    But i want to change his scroll system. I want to open the order form complete on the page
    But i want to be like google.com
    You can see this website (Sarkar) have only one slider and my website (Ready2rank) have 2 sliders.


  • Girish JotForm Support
    Replied on September 23, 2021 at 10:40 PM

    The auto-response email will only be sent for complete submissions/payments. If they click on submit without completing payment, the email will not be sent.

    I have moved your last response to a new ticket: https://www.jotform.com/answers/3376509