What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not sending all user selections made in the email.

    Asked by johneff on March 11, 2014 at 03:23 PM

    For some reason, one of the selections on my form is not being sent.

    It used to work, but now it doesn't.

    my form is here


    when the user selects a class for full-day, then the full day dates are expanded

    the date selected does not appear in the email i receive.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on March 11, 2014 at 06:23 PM

    I have submitted your form using direct form URL and my test submission went through with the full date.

    Also, I was not able to reproduce the problem on a cloned version of your form.

    If you embedded the form to some page, the issue might be related to script conflicts between form and other scripts on the page. In this case, we can use an iFrame version of the form to avoid any conflicts.

    Please let us know if you need any further assistance.