Request list of network endpoints of Jotform

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    Michael_mellis
    Asked on November 02, 2021 at 04:30 AM

    Good Day


    I trust you are well, I require a list of network endpoints to open up the Jotform Platform at our Ackermans Stores.


    Please send me the technical documents for this.


    Regards

    Michael


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    Tommaso_F
    Answered on November 02, 2021 at 07:01 AM

    Hello Michael,

    We recommend checking here https://api.jotform.com/docs/
    For further information, please send an email to our API team  api@jotform.com

    Regards.

  • Profile Image
    Michael_mellis
    Answered on November 02, 2021 at 07:18 AM

    Good Day


    Thanks for this, but I am not looking for API information, I am looking for network endpoints in order to whitelist your platform on our domain

    The screenshot below is what is being returned when I try opening forms.jotform.com


    Regards

    Michael1635851861_61811e55e3dc8_jotform.JPG

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    Lorenz_A
    Answered on November 02, 2021 at 08:22 AM

    Hi there,

    Are you perhaps looking for Jotform's list of IP addresses and domains?

    If so, then you may find them on this link https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains/

    Thank you.

  • Profile Image
    Michael_mellis
    Answered on November 02, 2021 at 09:29 AM

    Hi


    Thank you but that is not what I need. Your platform uses external links for scripts, fonts , CDNs, styles ect. If I cannot define these endpoints, the network security will not allow me access to your platform.

    Can we set up a Zoom/Teams/Meet call, perhaps I can provide more context.


    Regards

    Michael

  • Profile Image
    Lorenz_A
    Answered on November 02, 2021 at 10:34 AM

    Hi there,

    I have forwarded your request to our back-end team instead, they can surely share with you any information regarding your query.

    We'll keep you updated here.


  • Profile Image
    Michael_mellis
    Answered on November 15, 2021 at 03:59 AM

    Good Day,


    Is there any feedback on this? we really would like to use your platform on our network.


    Regards

    Michael

  • Profile Image
    Lorenz_A
    Answered on November 15, 2021 at 06:40 AM

    Hi there,

    We haven't heard any news from the assigned dev yet, but I have sent them a follow-up message regarding your query.

    We'll inform you here right away once we hear from them.

    Thank you for your patience and understanding.


  • Profile Image
    Tommaso_F
    Answered on November 22, 2021 at 03:28 AM

    Hello Michael,

    We deeply apologize for this issue.
    Please know that we do not provide phone call support but 24/7 via ticket system.

    Feel free to record a video of the issue, upload it on google drive and share the link: we will forward it to our back-end team, updating the open escalation.

    We appreciate your collaboration.

  • Profile Image
    Tommaso_F
    Answered on November 22, 2021 at 05:01 AM

    We really appreciate your video Michael,

    I have correctly updated the escalation - as soon as possible, rest assured we will be back to you.

    Regards.

  • Profile Image
    Michael_mellis
    Answered on January 13, 2022 at 03:12 AM

    Good Day


    Is there any further update on this?


    Regards

    Michael

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    gerardw
    Answered on January 13, 2022 at 05:11 AM

    Hello Michael,

    Sorry, we do not have an update yet on this.

    Let me inquire with our concerned team. As soon as there is an update we will inform you via this ticket.