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Rudy123Asked on November 7, 2021 at 12:28 PM
i updated my email now cant find (or login) to my acct and forms
Hoops@advancebasketball.com to new goabs@me.com email
Copy of one of my forms i need access to
https://www.jotform.com/form/211157086303044
Help !!
rudy
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Saeed Support Team LeadReplied on November 7, 2021 at 12:52 PM
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Rudy123Replied on November 7, 2021 at 12:55 PM
ok .. where are my forms ? thx
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VincentJayReplied on November 7, 2021 at 3:00 PM
The form you shared belongs to this email address (off**e@a**reply.com). Do you recognize the email address? If yes, you can reset the password by following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/
We'll wait for your response.
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Rudy123Replied on November 8, 2021 at 3:29 PM
i cant get to the login page ... always take me to a old free acct... please send a link ..thx
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VincentJayReplied on November 8, 2021 at 4:38 PM
Do you recognize the email?
Please try using a different internet browser and see if the issue still persists.
If you forgot the password, please reset it by following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/