Emails generated from answers submitted

  • marinamoehring
    Asked on November 8, 2021 at 2:53 PM

    We have patients who may need information based on their responses.

    For example if a female answers that she is on birth control we would like them to be sent an alert regarding if they take an antibiotic the birth control will not be effective.

    If they answer yes to other questions there may be more information we would like them to read.

    Can Jotform produce a SINGLE pdf or email to be sent when they submit the form?

    I don't want them to have 3-4 emails from us - it would be annoying.

    Thanks in advance!

  • Kevin Support Team Lead
    Replied on November 8, 2021 at 10:10 PM

    You can set up different email templates and then set up conditions to send them according to the user selections, the following guide will help you to do so: https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer/

    Kindly give this a try and let us know if you have any questions.