Excel file download with submissions is blank

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    Asked on November 08, 2021 at 07:21 PM

    Hi. When I download the Excel file with submissions from my Golden Group Rentals Student Application file it's blank. With my other forms, the submissions show up in the Excel file as normal. I've tried throughout the day and in different browsers on different computers with no luck.



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    Answered on November 09, 2021 at 12:42 AM

    Hi there - Apologies for the inconvenience.

    I tried downloading your tables as an Excel file and was able to see the submissions.


    Could you check again, please? I cleared your form cache as a precaution.

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    Answered on November 09, 2021 at 03:05 PM

    Thanks! I went in an cleared the cache again and it appears to be working now.