Why doesn't the order appear on the PDF?

  • Profile Image
    kurrikurrihighschool
    Asked on November 08, 2021 at 09:20 PM

    How do I get the information of the products being ordered to appear on the PDF form when ready to be submitted?

    I have got the name, contact and payment details but can't work out why the products being ordered and total don't show.

    Can you please help?

    Thanks - Heather

  • Profile Image
    Tommaso_F
    Answered on November 09, 2021 at 02:25 AM

    Hello there,

    I would suggest you add a Short Text form element to your online form. So, you will be able to connect this field with the original PDF. Then, you can use the "Update/Calculate Field" type of condition, in order to calculate and display the total in this field.

    1636442634_618a220aca29b_
    1636442569_618a21c951d21_

    Feel free to test it on my cloned form https://jotform.com/213121535078954

  • Profile Image
    kurrikurrihighschool
    Answered on November 09, 2021 at 04:06 PM

    Thank you so much. I will give all this a try shortly.


  • Profile Image
    kurrikurrihighschool
    Answered on November 09, 2021 at 05:46 PM

    That's great, I have the total showing on the PDF.

    Is it also possible to show what products have been ordered?

    Many thanks

  • Profile Image
    sweta_s
    Answered on November 09, 2021 at 11:08 PM

    Thank you for reaching out here!

    We will address your concern on this ticket:

    https://www.jotform.com/answers/3498496

    We will let you know on the same ticket.

    Glad to assist you!

    Thanks.