Why doesn't the order appear on the PDF?

  • kurrikurrihighschool
    Asked on November 8, 2021 at 9:20 PM

    How do I get the information of the products being ordered to appear on the PDF form when ready to be submitted?

    I have got the name, contact and payment details but can't work out why the products being ordered and total don't show.

    Can you please help?

    Thanks - Heather

    Jotform Thread 3494594 Screenshot
    Page URL: https://www.jotform.com/build/212998250761059#preview
  • Tommaso_F
    Replied on November 9, 2021 at 2:25 AM

    Hello there,

    I would suggest you add a Short Text form element to your online form. So, you will be able to connect this field with the original PDF. Then, you can use the "Update/Calculate Field" type of condition, in order to calculate and display the total in this field.

    1636442634 618a220aca29b Screenshot 10
    1636442569 618a21c951d21 Screenshot 21

    Feel free to test it on my cloned form https://jotform.com/213121535078954

  • kurrikurrihighschool
    Replied on November 9, 2021 at 4:06 PM

    Thank you so much. I will give all this a try shortly.


  • kurrikurrihighschool
    Replied on November 9, 2021 at 5:46 PM

    That's great, I have the total showing on the PDF.

    Is it also possible to show what products have been ordered?

    Many thanks

  • Sweta JotForm Support
    Replied on November 9, 2021 at 11:08 PM

    Thank you for reaching out here!

    We will address your concern on this ticket:

    https://www.jotform.com/answers/3498496

    We will let you know on the same ticket.

    Glad to assist you!

    Thanks.