Form Submitted but not received

  • HB_BUILD_Design_Team
    Asked on November 11, 2021 at 12:37 PM

    A form was submitted by a team member but was never sent/received to email. Checked and the from is showing in my account.

  • Mianala Jotform Support
    Replied on November 11, 2021 at 1:14 PM

    Hi there,

    Thanks for reaching out to us!

    Could you please send the form URL link so we can check it?

    You also can check the emails settings on your end.

    Guide: https://www.jotform.com/help/25-setting-up-email-notifications/

    Let us know if you need further assistance.