Where does free payment get recorded?

  • Abate_Michael
    Asked on November 15, 2021 at 5:10 PM

    Hi there, I have a product that's $99 but I have a coupon for Veterans to get it for free for a limited time. While the transactions are going through I have no idea where I can get a list of those people that signed up with the coupon. Stripe shows now record of the transaction since there wasn't payment, and Jotform doesn't have that as a field as far as I can tell. Can you help me find this information? Thanks. 1637014208 6192dac043185  Screenshot 10

  • David JotForm Support Manager
    Replied on November 15, 2021 at 9:43 PM

    Thank you for contacting us. You will get that information via email notification. It can also be consulted in your submissions page: https://www.jotform.com/help/269-how-to-view-form-submissions/

    1637030540 61931a8c4f646 transaction Screenshot 10

    Let us know if you have more questions.

  • Abate_Michael
    Replied on November 16, 2021 at 4:30 PM

    Thanks but how can I search for all those that used the code? Would that be 1 by 1?

  • Abate_Michael
    Replied on November 16, 2021 at 4:34 PM

    Nevermind, used the search field and it worked great. Thanks!

  • David JotForm Support Manager
    Replied on November 16, 2021 at 5:42 PM

    You are welcome! Feel free to contact us anytime if you have a new question.