Why can't I log into my account? It keeps saying that it is autosuspended.

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    haleigh riddle 
    Asked on November 15, 2021 at 11:59 PM
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    Rehan_F
    Answered on November 16, 2021 at 02:32 AM

    Greetings,

    I've deleted the offending form from your account as it is against our terms. Collecting credit card details in simple text fields is not allowed. You can only use the available payment integrations.

    You can activate payment authorization in the payment integration. Kindly check the guide below for details.

    https://www.jotform.com/help/292-how-to-enable-payment-authorization/

    Your account is active now. Should you have any questions then please let us know.

    Thanks