Doesn't work on the phone

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    xiezell
    Asked on November 19, 2021 at 01:01 PM

    Cannot type in on the phone (iphone 12)

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    Karl_B
    Answered on November 19, 2021 at 01:58 PM

    @xiezell

    Thank you for contacting Jotform Support!
    I do apologize for the inconvenience but can you please share to use the URL's form that you're having trouble with?

    are you trying to fill up the form using your phone
    or
    are you trying to edit the form?
    Will wait for your response


    Thanks!
    Ken

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    Sarah 
    Answered on November 19, 2021 at 02:04 PM

    Thank you Ken!!


    I’d like to create a Thanksgiving potluck sign up sheet that looks like the photo I attached.

    1637348578_6197f4e2cfba2_FB259E37-48FD-4

    and here is the link for the one I created on jotform. https://www.jotform.com/tables/213225636113042?st=MmVIUGJNcTZ1MUVYclliclVEcnRiSUs3cXVFdU5nR0s3QWF1cGh6ZkdUbXZ0N1FiZ3VtaHR0amdxZ3hJZGVHY3JjWStoSUFSbkgxdmUxY0ZpRWhoc1d3ZU9xeDdzYVp5UDRkckh4d0NqWVhkeHlyTVRLc2xGN0NjWmpDZ0l0Ykc=

    I shared this into a group chat I have. When I click any of the blank, the keyboard is not popping up so I can type in any response. I’m using iphone 12 iOs 13.


  • Profile Image
    Sarah 
    Answered on November 19, 2021 at 02:05 PM
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    Karl_B
    Answered on November 19, 2021 at 03:36 PM

    @Sarah 

    I've checked your URL and that might be the reason why you can't type on the tables
    I suggest using this URL instead
    https://form.jotform.com/213224938626055

    I already tried it on iPhone 12 iOS 15.1.1 and also on Android 11.0.0 and both devices are working perfectly to open your form
    For further concerns, please don't hesitate to post your question on our Support Forum


    Thanks!
    Ken

  • Profile Image
    xiezell
    Answered on November 19, 2021 at 03:43 PM

    I'm sorry Ken.

    What might be the reason I can't type in?

    I like the form you sent me but I want everyone to be able to see what other people are bringing too so they can decide what to bring.


    Sincerely,


    Sarah

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    Alexander_G
    Answered on November 19, 2021 at 05:39 PM

    Dear Sarah,


    You may share other submissions' information:

    👉 How to Share Form's Submissions Page


    Thanks,

    Alex