Form Submission File

  • kschwable
    Asked on November 22, 2021 at 1:59 PM

    Hello - for the Silver and Gold level, specific to the available space (100 GB & 1 TB). Is this available space relative to each form submitted or total storage space?

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  • Mike787
    Replied on November 22, 2021 at 3:07 PM

    Hi,

    It's total storage space and it's also explained in Understanding Your Account Usage and Limits.

    Cheers!


  • kschwable
    Replied on November 22, 2021 at 3:20 PM

    My question is regarding file upload limits when submitting a form using the file upload field

  • Mike787
    Replied on November 22, 2021 at 3:34 PM

    Hi again,

    Thanks for the clarification. Files uploaded to the form via the upload widget and/or other widgets that allow for file uploads will take up space and will be calculated as part of the storage space usage. I hope that answers your question.

    Cheers!

  • Jeric JotForm Support
    Replied on November 22, 2021 at 8:33 PM

    Hi there,

    Thanks for reaching out!

    I'd like to back up Mike787's response which is definitely correct!

    Available space is relative to the Upload Space. This refers to your forms that use a file upload field. The submissions can have file attachments on them and these files will take up the Upload Space limit. This does not reset and if you need to free up upload space, you can delete submissions that have a file uploaded on them. 

    More info is here.

    If you have any clarifications, let us know.

    Regards,