My forms are missing options that were there before

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    Arielle Trickett 
    Asked on November 26, 2021 at 07:49 PM
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    Samuel_Ray
    Answered on November 26, 2021 at 07:54 PM

    Hi there,

    On which form are you experiencing this? And can you also tell us, what options you say were missing from the form?

    You can give us the form's URL. Please use this as a guide: Where to Find My Form URL?

    Looking forward to hearing back from you soon. Thank you!

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    rubblerebel14
    Answered on November 26, 2021 at 07:56 PM

    You can find my form "Jackalope - Casper, Wyoming" at: https://form.jotform.com/212526888705162


    my form is missing options for all of my tabs, these were there two days ago. Can we reset my form to those settings? Also my clone is the original form before I added over 200 options.

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    rubblerebel14
    Answered on November 26, 2021 at 07:59 PM

    Under my product list I had options and quantities for each of the categories and now they are all gone, leaving only the product categories and no options

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    rubblerebel14
    Answered on November 26, 2021 at 08:00 PM

    The graphics are also gone for these categories.

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    Cecile_A
    Answered on November 26, 2021 at 08:23 PM

    Thank you for your response.

    I checked your account and I can see that you have cloned your form and it seems to be working as expected already.

    https://www.jotform.com/form/213297949531163

    As for your form 212526888705162, perhaps the changes were not saved or you have accidentally modified it. You may view its revision history to check.

    Guide: How-to-view-form-revision-history

    Let us know if you have any other concerns.