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immanuelpsceAsked on December 1, 2021 at 5:25 PM
I am trying to build an order form and integrate PayPal Checkout. However, when I test the form and choose the debit/card payment option, my only option is to create a PayPal account (see attached screenshot). I have seen other forms where a "Continue as Guest" link appears so that the user does not have to create a PayPal account. How can I get this to appear on my form?
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Amin JotForm SupportReplied on December 1, 2021 at 7:38 PM
Hi there,
Thanks for reaching out to us!
If your PayPal account is of Business type, kindly try with the PayPal Business integration instead of PayPal Checkout integration.
Related guide: How-to-integrate-paypal-business-with-jotform
Please give it a try and let us know how it goes.
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immanuelpsceReplied on December 1, 2021 at 10:21 PM
I tried using PayPal Business instead, but I got a message saying, "You’ll need to revise your current Business account to accept payments." I followed the prompts to revise my PayPal account, but got to a screen where the questions simply weren't applicable (see screenshot) because the account is for a parent organization at my son's school. I could not complete the revisions to my PayPal account to make it work.
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Amin JotForm SupportReplied on December 2, 2021 at 12:13 AM
Hi again,
Kindly note that you will need to convert your PayPal account to be of Business type. Please see the PayPal guide below.
How-do-I-upgrade-my-PayPal-account-type
I hope I have been of any help.