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  • Profile Image

    How do I insert text into the form that will show up on the submission email?

    Asked by bellesherman on April 03, 2014 at 09:56 PM

    I am creating a petition, and I want a general message to be included in the email that the recipients receive.  I tried entering text and a read only text box but it doesn't work. The text disappears on the submission email, and the text box empties after I check "read only" in its properties.  I appreciate any help you can offer!

    Page URL:
    http://form.jotform.us/form/40928178530155

    email submission email message check
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    JotForm Support

    Answered by jonathan on April 03, 2014 at 11:20 PM

    Hi,

    Unfortunately the TEXT field(found in Form Tools) when used on the form, will NOT be available in the e-mail notification message body.

    What you can do is to manually add the texts/message in the e-mail template body.

    I suggest you also review this thread -Emailing-Text-from-Form

    I believe it was similar to what you need.

    Hope this help. Inform us if you need further assistance.

    Thanks.