Drop Down & Radio Button selections do not appear on my email notification

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    thushen
    Asked on April 10, 2014 at 01:53 AM
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    jonathan
    Answered on April 10, 2014 at 05:01 AM

    Hi,

    One reason for this to happen is if this feature is enabled

    -How-to-Hide-Empty-Fields-on-Email-Alerts


     

    OR

    also if the Notification e-mail is no longer up to date to the current version of the forms. This sometimes happen when editing the form by deleting or adding new fields. The Notification e-mail will not be updated anymore at some point with all the changes done on the form.

    This can fix by just creating New Notification E-mail -- as the new notification e-mail will automatically add all the fields of the latest version of the form.

    Hope this help. Inform us if you need further help.

    Thanks.