Renee GayleAnswered on December 28, 2021 07:49 AM
For some reason when you click on my InstaBio for colormatch form it doesn’t take you to the form. I put the link in. Can’t figure out what I’m doing wrong.
Jeric JotForm SupportAnswered on December 28, 2021 08:38 AM
Thanks for reaching out!
Looks like you've provided an incorrect link. Can you share the form link you need help with and help us understand better what InstaBio means. If you can also send a screenshot of your issue, that would be amazing!
We look forward to hearing from you.
ramisspinkyAnswered on December 28, 2021 11:11 AMHello Jeric,I have all my links posted on my Instagram for all my beauty links for my customers. Example, a colormatch form, a way to shop the products etc For some reason now when I click on the colormatch form I get this…. I’m thinking I have an old link and just need to put in a new one but I forgot how to do that. My customers used to be able to click on the link and get the form. Now they get this..Please let me know how ICan resolve this. Thanks!
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Christopher JotForm SupportAnswered on December 28, 2021 11:57 AM
In order for us to assist you with your issue, could you please share with us the website link where your form is located?
Also, please refer to the guide on how to post a screenshot here. It seems that you tried to post a image but it wasn't included in your reply.
Guide: How to Post Screenshots to Our Support Forum
Looking forward to your reply.
myt logoAnswered on January 12, 2022 05:58 PM
Facing the same click issue in my form which I posted on my product shop page. Can you help me to get rid of this issue?
Mary JotForm SupportAnswered on January 12, 2022 11:00 PM
Thank you for reaching out.
Please send us your form URL: https://www.jotform.com/help/401-where-to-find-my-form-url/
Also, please send us the link that you added to your product page.
We will wait for your reply.