Account suspended: Trying to upgrade the account

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    Shelly Ehrke 
    Asked on January 01, 2022 at 08:59 PM

    I signed up for an account and created a form. As I tried to sign up for the Silver Account to upgrade, it wouldn't go through. Now I get an error message when I try to sign in and my form (petition) has bee disabled. HELP! This is time sensitive.

    Thank you,


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    Answered on January 02, 2022 at 01:40 AM

    Greetings Shelly,

    Your account is suspended by our Antiphishing tool.

    We would be forwarding your account to our reviewer team to get your account reviewed by them.

    We will update you on the status of this ticket in some time.


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    Answered on January 02, 2022 at 02:35 AM

    Hello Shelly,

    We are sorry for the inconvenience this has caused.

    Your account was mistakenly suspended by the Antiphishing detector.

    We have activated your account.

    Let us know if you have any further queries.