Cannot Log in and staff cannot access the links

I went in this morning to check our purchase reimbursement requests as well as shirt order forms and I am no longer able to get into the account. I put in a password reset request and have not received the email. I went to look up the jotform links and that also is not working. Did they erase our account?!

It seems that you have exceeded your account 100MB Available Space/Upload Space.

Please refer to the provided guide on how to free up space.

Guide: How to Delete Form Submission Data

If you have further questions, please let us know.