Cannot Log in and staff cannot access the links

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    Samantha Garneau 
    Asked on January 04, 2022 at 09:08 AM

    I went in this morning to check our purchase reimbursement requests as well as shirt order forms and I am no longer able to get into the account. I put in a password reset request and have not received the email. I went to look up the jotform links and that also is not working. Did they erase our account?!

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    Answered on January 04, 2022 at 09:43 AM

    It seems that you have exceeded your account 100MB Available Space/Upload Space.

    Please refer to the provided guide on how to free up space.

    Guide: How to Delete Form Submission Data

    If you have further questions, please let us know.