Sending orders to different emails

  • Profile Image
    norrispark
    Asked on January 05, 2022 at 03:19 AM
    Q2 Is this the correct product for me... We have three different suppliers with different email addresses. Each form I want to send them their own individual order
  • Profile Image
    Oscar
    Answered on January 05, 2022 at 04:03 AM

    Hello norrispark,

    Submissions can be sent to different email addresses with respect to answers using the Conditions feature in Jotform. Below are the steps to do this:

    1. On the Form Builder page, left-click Settings above the form field.
    2. Next, click on the Conditions tab on the left panel.
    3. Then, left-click the Change E-mail Recipient tab:1641371659_61d5580b3816b_q2-123.png
    4. The condition of your choice can be applied by adding If conditions here. Left-click each box for conditions to view options.
    5. Click on the IF dropdown and select the form field name on which you would like to apply conditions.
    6. Then, select the state as 'Is Filled' to send an email to the supplier once the chosen field is filled by a user:1641372422_61d55b06be3eb_4-5-6.gif
    7. To send emails to the other suppliers as well, click Add a new condition again and apply the same steps for different email addresses:1641372844_61d55cacea1f1_7.gif

    Here is a more detailed guide about Smart Forms: Conditional Logic for Online Forms.

    If you require further assistance, please let us know.