Reccuring transaction and payment authorization

  • avirokah1
    Asked on January 10, 2022 at 11:49 AM

    I would like to add a payment method, and for customer to have monthly reccuring payments.

    What method should I use?

  • Parker JotForm Support
    Replied on January 10, 2022 at 1:12 PM

    Hello,

    To setup recurring payments you'll want to change the payment processor to sell subscriptions. Here's a guide for setting up recurring payments.

    https://www.jotform.com/help/166-how-to-setup-a-recurring-payment-option/

  • avirokah1
    Replied on January 10, 2022 at 6:08 PM

    I created a form with subscribtions for reccuring payments. (square)

    How do I allow customers to choose more than one program?

    How do I allow more than one family member to join?

    How do I allow 10% sibling discount?1641856279 61dcbd17f2a3e 6A36EDEB 33C9 4 Screenshot 10

  • Cecile JotForm Support
    Replied on January 10, 2022 at 6:23 PM

    Hello,

    How do I allow customers to choose more than one program?

    After some tests, I'm afraid that it's not possible. The user must submit the form again if he/she wants to avail other program.

    How do I allow 10% sibling discount?

    You might consider adding a coupon code to your form.

    Here's how: How-to-add-coupon-code-to-payment-forms

    Let us know if you have any other concerns. 

    Thank you.

  • avirokah1
    Replied on January 10, 2022 at 6:47 PM

    And hao can a customer choose more than one program?

    Also can I charge their card for additional items (aside from reccuring payments), maybe uniform, competition?

  • Cecile JotForm Support
    Replied on January 10, 2022 at 7:56 PM

    As mentioned, I'm afraid selecting multiple subscriptions on a payment field intended to sell subscriptions (payment type) is not allowed and there is no option available to that would allow respondents to select multiple subscriptions or activate multiple subscriptions on a single submission.

    As a workaround, you might consider adding another subscription option that says, "$215 main service + another $25 service".

    Should you have further inquiries, kindly let us know.

    Thank you.