Merge two accounts please!

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    Asked on January 11, 2022 at 02:12 PM

    I would like to have my two accounts merged please!

    Please move all my forms from my old account - and delete if possible?

    Into my new account:

    thanks so much!


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    Answered on January 11, 2022 at 04:31 PM


    You're still logged into the same account vicki.shull. You need to make the request from the account candicecarson in order to move that form.

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    Answered on January 11, 2022 at 04:54 PM

    I have logged into that account multiple times and sent the request from there. I'm not sure why it's not showing you that, what else can I do? Because I have logged out, then signed in to my candice.carson account and have sent the message to you.

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    Answered on January 11, 2022 at 06:06 PM

    I would suggest logging in to that account using a different browser. If you don't have another browser, please open a private browser window/incognito and log in there.

    After that, access the link to this ticket: and reply using that account to confirm the request.