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loricarpenter1013Asked on January 11, 2022 at 8:08 PM
I did a test run on my form for payment.
I tested it with venmo (it shows the venmo option with paypal)
It took the money out of my personal account and shows in my personal venmo that I paid my business.
HOWEVER, the payment is not showing in my venmo business account.
How long does it take? What should I do? Thanks
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Kenneth JotForm SupportReplied on January 12, 2022 at 2:59 AM
Thank you for reaching support,
Transactions should be reflected immediately after the payment completion.
Can you share the Submission ID# of the submission that you are referring to so we can identify it and check?
Here is how: https://www.jotform.com/help/549-where-to-find-the-submission-id/.
I see two submissions on your Tables page and want to find which one you are referring to:
Awaiting your response.
Best.