How to reset my password ?

  • Me’Shun Lindsay
    Asked on January 17, 2022 at 8:14 PM

    I have entered my email and username 3x I'm not receiving reset password email. I don't know the originally password it was automatically made

  • Angelo_R
    Replied on January 17, 2022 at 8:27 PM

    Hello there,

    Thanks for contacting Jotform Support!

    Sorry to hear that you're having challenges logging into your account. Allow me to help!

    In order to get the link ti reset your password, please follow the steps below:


    1. Go to the Login page.

    my forms login menu Screenshot 10

    1. Click the Forgot Password link.

    login forgot password Screenshot 21

    1. Enter either your email address or username, then hit the Send Reset Instructions button.

    forgot password enter email Screenshot 32

    1. Check your email inbox for the password reset email.
    2. Click the Reset Password button provided in the email.

    email reset password Screenshot 43

    1. Enter your new password, then click the Create a New Password button, and you’re done.

    reset your password Screenshot 54

    To see the complete guide, you may use this link: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/

    I hope this helps!

    Cheers,