What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wizard Sometimes Shows Fields that Do Not Exist On Form

    Asked by fincalosbalcones on April 27, 2014 at 05:21 PM
    When I'm editing the conditions in the wizard of conditions, the form fields are not displayed to create or edit conditions, and some times the wizard show fields that not exists in the form.
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    Answered by Cesar on April 27, 2014 at 05:23 PM

    Please provide examples on this. So that we may replicate the problem. If possible links to screenshots, so that we may assist you better. Thank you.

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    JotForm Support Manager

    Answered by Jeanette on April 27, 2014 at 05:48 PM

    So far, I've tested a form with several fields, I made the conditional sets and then deleted some fields. I don't reproduce the problem.

    Looks like it can be a problem with browser type or browser cache. Can you please let us know the type of browser you are using?

    We do recommend Chrome or Firefox to edit forms, for our platform is optimized to work properly in those browsers.