Appoint field - date time

  • eugeneliberti
    Asked on January 20, 2022 at 8:38 AM

    Good morning,

    I have a question about the Date/Time schedule form.

    I am trying to make schedule appointments by the hour but it skips an hour when I preview the form. I need scheduled times of 1am-2am, 2am-3am, 3am-4am, and so on for 24 hours.

    How do I make that happen?

    Thank you,

    Jim

  • enterprisesupportteam
    Replied on January 20, 2022 at 9:33 AM

    Dear jamesdenny,

    Thank you for your question.

    Can you please elaborate a bit more when you say it skips an hour? Can you provide a screenshot to reflect this?

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    I have tested the form to see what you would like and made a few alterations.

    As you can see on my clone the appointment slot is for 1 hour

    1642688965 61e971c5db090 Screenshot%2020 Screenshot 10

    It is important to note that the end time must be greater than the start time.

    1642689052 61e9721c19a4b Screenshot%2020 Screenshot 211642689061 61e972253488a Screenshot%2020 Screenshot 32

    As you can see on my form you are able to book for 1 hour slots every hour of the day

    1642689137 61e972718bb76 Screenshot%2020 Screenshot 431642689162 61e9728abaf8f Screenshot%2020 Screenshot 54

    Is this what you would like? Please let us know

    Kind regards,

    Francis

  • Carlo JotForm Support
    Replied on January 20, 2022 at 9:51 AM

    Hi James Denny,

    Thank you for contacting Jotform support.

    I checked the link that you provided 220193084545151 and it seems like it was already not available or the form has already been deleted.

    I checked the other form that has the same Title under your account and replicate your issue.
    https://www.jotform.com/form/220193736656158

    The reason why that it looks like it skips an hour when you preview the form it's because the time is already in the past and that is the only available time on the current date.

    See screen cast below.

    1642689810 61e975129a6b8 screencast3 Screenshot 10

    But if you look on the next date all the current time is available since it was not yet on the present time.

    Result of the next date:
    1642690120 61e97648bcec4 screencast4 Screenshot 21
    Hope I was able to answer your query.

    If you still need further assistance or clarification about your query, please don't hesitate to contact us.

    Best regards,