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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I add 2 payment options for paypal and fix payment link error?

    Asked by ItsTime on May 01, 2014 at 04:29 AM

    How can I add 2 payment options for paypal? I currently have the subscription option but also want to include the single payment option.

    How can I fix payment link error? After hitting "Go to payment" button, I get an error saying "The link you have used to enter the PayPal system is invalid. Please review the link and try again." and payment is not processed. Thanks

    Here's the link to my form: http://www.jotform.com//?formID=41190687871160

    Page URL:
    http://www.itstimefitnessaz.com/8wfc-registration.html

    payment options link error and JotForm review www
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    JotForm Support

    Answered by ashwin_d on May 01, 2014 at 05:27 AM

    Hello ItsTime,

    Please be noted that it is not possible have two payment question or two different type of payment question (Sell Products / Sell Subscription) in your form.

    There is a work around available to achieve your requirement. Idea is to create two different form for your different payment options and embed them in one form in an iFrame. The following guide should help you on way to implement this work around:  http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by ItsTime on May 04, 2014 at 01:31 AM

    Thanks . Will try that