I have a submit button on my form and when clicked it does not submit to my email.

  • wnachenb
    Asked on May 15, 2014 at 2:50 PM
    I forgot how to edit the "submit" button so it sends the form to the correct email. It has been working correctly for a few years and all of a sudden I am not getting the Jot Forms.
         
       
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  • TitusN
    Replied on May 15, 2014 at 4:46 PM

    Hello,

    I found your email in the bounced emails list:

     

    judi@mahjonggfunla.com is IN the bounce list 

    Reason(s) : smtp;550 5.1.0  sender rejected. IB504 - 198.2.128.137

    This means that your email address failed to accept the email notifications at one time - and no email has been sent since -

    I have removed the email from the bouce list (which you can do yourself if it ever happens)

    You may also want to edit your email notification as shown in this linked guide and add in the following details:

    I have a submit button on my form and when clicked it does not submit to my email Screenshot 20

    Those settings are improtant in making sure you do not miss any email notifications.

    Please let us know if this helps.