What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a submit button on my form and when clicked it does not submit to my email.

    Asked by wnachenb on May 15, 2014 at 02:50 PM
    I forgot how to edit the "submit" button so it sends the form to the correct email. It has been working correctly for a few years and all of a sudden I am not getting the Jot Forms.
         
       
    Full Name *
    Home Address *
    City *
    State *
    Zip Code *
    Home Phone *
    Email Address *
    Which Session? * Session 1Session 2Session 3Session 4Session 5
    Ability Level? * Complete Beginner
    Played Some
    Want Strategy
     
       
         
    Page URL:
    http://www.mahjonggfunla.com/mahjonggfunla.com_mahjonggfunla/classform<br/>1.html

    email and session name table
  • Profile Image
    JotForm Support

    Answered by TitusN on May 15, 2014 at 04:46 PM

    Hello,

    I found your email in the bounced emails list:

     

    judi@mahjonggfunla.com is IN the bounce list 

    Reason(s) : smtp;550 5.1.0  sender rejected. IB504 - 198.2.128.137

    This means that your email address failed to accept the email notifications at one time - and no email has been sent since -

    I have removed the email from the bouce list (which you can do yourself if it ever happens)

    You may also want to edit your email notification as shown in this linked guide and add in the following details:

    Those settings are improtant in making sure you do not miss any email notifications.

    Please let us know if this helps.