Approval flow - Form not visible through form element

Hi there,

please see attached screen shot below, while creating approval flow for a form, for some reason not all form are showing to select from is there something I'm missing ?

https://www.jotform.com/workflow/220511632594855/build

the form that i want to add/assign through the flow is

https://form.jotform.com/213013805908047

Aziz

Hi there,

I cloned your form and It works on my side without issue. Kindly see the attached photo for your reference:

May I ask for your help to clear your form cache? Kindly see the guide here on how to clear your Form Cache.
Please check it out. Let us know if the issue still persists. Thank you!

hey there, just cleared as per the instruction and restarted laptop. same still cant view all forms.

Aziz

Hi,

Could you please provide with us one of the form URLs not is not showing in the dropdown?

Could you please check if all the forms are in "public" access?

We look forward to your response.

https://form.jotform.com/213013805908047 - Not showing

https://form.jotform.com/212832508681053 - example of the one showing

Hi Aziz,

Thank you for your response!

Could you confirm on your approval flow if you already have a form element routed to the same form (213013805908047)? If so, it is not possible to create a new form element with the same form ID. Instead, you can redirect other conditions to the existing form element instead, depending on your requirements.

Please feel free to reply should you need further assistance.

its the only form in the flow. no elements routed to that form. FYI Form ID is one of the pre-fill cells i want to carry over to the generated form

Hello,

Please allow me some time to check this further.

Thank you!

Hi there, quick update this is now showing all forms thanks, but im still unable to select form as its been used in another workflow. as far as i know its not used in any other approval flow.

what is considered "used in approval flow"

Greetings,

Thank you for sharing the update. I'm looking into this for you and will get back to you as soon as I have an update.

Thanks

Greetings,

The repair form has its own approval flow as you can see below.

Kindly delete the approval flow and then check again. It should become available after its own approval flow is deleted.

Should you need further assistance then please let us know.

Thanks