How To Access Data Element from the Payment Widget

  • Mark H
    Asked on February 21, 2022 at 12:21 PM

    After a Paypal transaction completes successfully and returns control to Jotform, how do we access the specific, unique data elements from the payment widget (class?). Data elements like quantity, order total, etc.
    We can see the payment widget in the Jotform Tables/Submissions for the forms submitted. We can even see the payment widget details when we export the Submissions table to PDF. But we need to access the specific data elements from there transaction confirmation. Thanks!

  • Christy JotForm Support
    Replied on February 21, 2022 at 2:17 PM


    Thank you for contacting Jotform Support. I hope you are safe and well.

    You can view a list of all your submission data directly from your Jotform account:

    Those who have paid via PayPal will have transaction details for their associated submission.

    In any case, I have misunderstood your concern, please do not hesitate to let us know and give us more details about your requirements.



  • DCMGA_Communications
    Replied on February 22, 2022 at 2:51 AM

    Thank you, Kryzz. I see the transaction details all grouped together on the submissions field.

    Is there a way to access/extract the data in the transaction details (like transaction ID, date, quantity, total purchase, etc.) shown in the column in the submissions table?

    Thanks! -Neal

  • Marlon_T Jotform Support
    Replied on February 22, 2022 at 4:00 AM

    Hi there,

    I hope you’re having a lovely day!

    You may want to consider downloading the CSV file of your form.

    To do that, kindly check this link for a walkthrough.

    Let us know if you have questions or clarifications, we’re here to help!

    Best regards,