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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We would appreciate if you shared more details about the issue you are having currently. It is a bit confusing when you say "I'm not finding my usual spots to download information."
Do you mean that you cannot download/export your form submissions data to Excel/CSV/PDF format? I tested doing it from my account and it's working fine:
If that is now what you are refering to, kindly provide more details so that we can give you the proper assistance.
Can you tell me who submitted this request today? We have multiple team
members that use this account, but no one has indicated they were having
Michelle Wood | Director of Operations, Foundation and System
The MetroHealth System | 2500 MetroHealth Drive | Towers 135A |
Cleveland, OH 44109
(216) 778-7694 | (216) 778-3600 (Fax) | email@example.com
(216) 210-3521 (Blackberry)
If you wish not to receive any fundraising communication supporting The
MetroHealth System or The MetroHealth Foundation, please contact The
MetroHealth System's Foundation and System Philanthropy Department by
email at firstname.lastname@example.org or by phone at 800-325-5606,
ext. 85665 (calling from in Ohio) or 800-554-5251, ext. 85665 (calling
from outside Ohio).
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advisor, attorney or financial planner to make sure that the
contemplated gift fits well with your overall circumstances and
IRS CIRCULAR 230 DISCLOSURE: In order to ensure compliance with
requirements imposed by the U.S. Internal Revenue Service, we inform you
that any federal tax advice contained in this communication (including
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We are NOT able to identify who among your team member have submitted this http://www.jotform.com/answers/378330 question/request today since she/he was also using this same login account MetroHealth
Sharing same username/account to different members can really cause confusion like this. That is why we usually recommend not doing this.
What we recommend is just let each member/s have their own login account by registering for Free. They can do that here http://www.jotform.com/signup
Once each members have their own login name/account, they can be setup as sub-users to the main account MetroHealth
Review this helpful guide on sub-accounts
Hopet his help. Please inform us if you have further inquiry.
Thanks! We have located the source and solved the issue on this end.
Thanks for your help.