Checkbox/Checklist won't show up in email notification

  • Profile Image
    ccureslife
    Asked on May 23, 2014 at 12:57 PM

    I'm trying to use a checkbox/checklist widget and get it to show up in the email notirication but it won't show up when I submit the form.

  • Profile Image
    TitusN
    Answered on May 23, 2014 at 03:33 PM

    Hello,

    I took a copy of your form and tested it - here are the results:

    1. Line Checkbox - only shows what has been checked

    2. Dynamic Checkbox - Shows all the fields - but those that have been checked are tagged as "Checked"

    According to your form notification settings - you should be experiencing similar results - are you?

    Please let us know.

  • Profile Image
    ccureslife
    Answered on May 23, 2014 at 03:49 PM

    It doesn't show me anything. It just leaves an empty space next to both of the checkbox sections. I took a screen shot of it but I'm not sure how to attach it to this post.

  • Profile Image
    TitusN
    Answered on May 23, 2014 at 03:53 PM

    Sorry about that.

    Please Use this link to upload the screenshot, then share the URL that you will be provided by the upload window.

    Try creating a new email notification and see if that helps.

  • Profile Image
    ccureslife
    Answered on May 23, 2014 at 04:04 PM

    Here is the picture

  • Profile Image
    TitusN
    Answered on May 23, 2014 at 04:05 PM

    Thanks,

    Please try deleting the widgets and adding them back in -

    Its possibly a temporary glitch in the programming.....

  • Profile Image
    ccureslife
    Answered on May 23, 2014 at 04:30 PM

    I deleted the widget and replaced them and also replaced the email notification but still came up with the same result.

  • Profile Image
    TitusN
    Answered on May 23, 2014 at 04:32 PM

    Please try submitting your form using Mozilla Firefox - I suspect Google Chrome (which was recently updated) could be crashing the widget.

  • Profile Image
    ccureslife
    Answered on May 23, 2014 at 04:40 PM

    Yep, that was it! It worked fine on Firefox.

  • Profile Image
    jonathan
    Answered on May 23, 2014 at 06:12 PM

    Hi,

    Thank you for updating us. 

    Please let us know if there are still any other issue.

    Thanks.

  • Profile Image
    kenneth
    Answered on May 24, 2014 at 01:07 AM

    Hi guys, may I know what version of chrome you're using? I'm unable to replicate the issue.

    I have a chrome with 35.0.1916.114 m version. I'm able to see the dynamic and line checklist properly.

  • Profile Image
    cettox
    Answered on May 24, 2014 at 04:31 AM

    Hi, this bug is now fixed. Can you try that again?