Form linked in Iframe Embed widget is cut off in mobile view. Not mobile responsive

  • lewendewoordc
    Asked on March 7, 2022 at 8:24 AM
    I have also noticed that with this method - the form is not responsive to the screen size.. ie for celphone , tablet or web...
  • Raymond JotForm Support
    Replied on March 7, 2022 at 8:28 AM

    Hi Elzaan,

    We're happy to help make you form work better.

    Could you share the related form ID and if possible a screenshot of how it look on your device?

    You can attach a screenshot to this post by clicking the add image button.

    1646659645 6226083d87797  Screenshot 10

    In the meantime, consider adding this widget to your form: Mobile Responsive Form widget

    We'll wait to hear back from you.

  • lewendewoordc
    Replied on March 7, 2022 at 8:45 AM

    See below the screenshot as requested. I have inserted the 2 iframes ( online payment & offline payment ) so now I have 3 forms and will "combine" the submissions as instructed by support. But now sit with the problem that the "iframe" does not show well on mobile.


    Please assist1646660531 62260bb387493 Screenshot 2022 Screenshot 10

  • Gilbert JotForm Support
    Replied on March 7, 2022 at 9:15 AM

    Hello,

    Please try adding this CSS code to both of your Iframe Embed widget's custom CSS tab.

    iframe{
    max-width:100%!important;
    }


    Please refer to the screenshot below:

    1646662329 622612b9ce03c  Screenshot 10

    Doing so should result in this:

    1646662425 6226131912120  Screenshot 21

    Let us know if you have any further questions or concerns.

    Regards,

  • lewendewoordc
    Replied on March 10, 2022 at 7:26 AM

    Hi

    I have tried this method - even though it is better it is still a form in a form that you need to scroll. This resulting in people not knowing that there is a form within a form and missing to submit.


    Please can you provide an effective solution.

  • Marlon_T Jotform Support
    Replied on March 10, 2022 at 7:28 AM

    Hi there!

    I hope you’re having a lovely day.

    I’ll be escalating your concern to someone who can take a closer look at your form details.

    We’ll get back to you once I gather more information about your query.

    If you have further questions don’t hesitate to reach out, we love to help!

    Warmest regards,

    Marlon

  • lewendewoordc
    Replied on March 11, 2022 at 1:52 AM

    Thank you kindly - looking forward to hearing from you.