What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Birthdate field not included in the form notification

    Asked by UtahDressageSociety on June 01, 2014 at 06:08 AM

    3. also - the notification email of our form does not include the birth date. I just recently made it a required field thinking that it would be included as it is an important part of the information our Director of Memberships needs. Any advice how I can get that into the notification email?

    I included out url below even though my problem is really not technical (other than I would like that age portion of the information to be included in the notification email). so far I have LOVED the form.

    missing information require field notification birthdate field
  • Profile Image
    JotForm Support

    Answered by Welvin on June 01, 2014 at 06:43 AM

    I've fixed it for you. The Birthdate field is missing from the current notification email settings. It should automatically update itself, but this function won't work if the default layout is not present.

    Thanks

  • Profile Image

    Answered by UtahDressageSociety on June 01, 2014 at 12:42 PM
    Thank you! Our membership director will be very happy! I am not exactly sure what you meant by the default layout not being present. I hope to learn that in the future.
    Best regards,
    Sari Stevens
    Sent from my iPad
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on June 01, 2014 at 01:13 PM

    Hi Sari,

    It's when you create and save a form, a notification email setting will be automatically created. I'm talking of the notification email body, the default layout should remain the same so if you plan to add another field or remove any from the form, the notification will update itself.

    Example default layout:

     

    Thanks

  • Profile Image

    Answered by UtahDressageSociety on June 03, 2014 at 02:11 PM
    OK - Thank you for your help!
    Sari
    On Sun, Jun 1, 2014 at 11:13 AM, JotForm Support Forum ...