Connected purchase form to Square: I can't find the Credit Card info th

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    Pebble M Kranz
    Asked on March 25, 2022 at 11:46 AM

    Connected purchase form to Square: I can't find the Credit Card info that people submitted nor do I know if the credit cards were run? Help?



    This is a re-post of a comment on How to Integrate Your Form with Square

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    Kris
    Answered on March 25, 2022 at 01:22 PM

    Hi Pebble M Kranz,

    Thank you for reaching out to Jotform Support. We apologize for the confusion that you experienced. As I believe credit card information from the customer that filled out the form or purchase your product can't be seen on the details due to privacy. After they made a payment all information that you will receive is from the form that they submitted. May we know what card information do you need to know? Please tell us more about your concern to give you more information.

    We are awaiting to your reply and looking forward on assisting you further.