How can I disable the reCaptcha on the form?

  • amory.thomas
    Asked on March 27, 2022 at 3:12 PM

    How is this taken off?

  • Sweta JotForm Support
    Replied on March 28, 2022 at 12:12 AM

    Hello amory.thomas,

    Thank you for reaching out to Jotform Support. We utilize reCaptcha to reduce the possibility of your form receiving spam submissions. The Captcha is asked when we detect unusual traffic from an IP. Is this occurring upon every submission, or are you only being prompted with the reCaptcha when the form is completed from a particular WiFi network? We whitelist the accounts to disable the anti-spam check feature; however, this is only provided to the paid accounts. If you wish to upgrade your account, please follow this guide to upgrade your account, and then we can whitelist your account.

    We appreciate your understanding on this.