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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Email Notifications STILL not working

    Asked by commercialkings on June 06, 2014 at 11:18 AM

    So I contacted you guys a few days ago with this problem. I got a response saying you guys made some changes to my form to fix the problem. But the "fix" you did, infact did not fix anything. Email notifications from submissions with Yahoo emails are still not coming through. PLEASE FIX THIS!

    Page URL:
    commercialkings.com/djdrops

    email notifications email Emails Submissions problem
  • Profile Image

    Answered by Jim_Rank on June 06, 2014 at 12:09 PM

    Hi Sir,

    Please accept my apologies for the inconvenience caused to you.

    I have checked that you had such problem before 3 days and my colleague advised you on this thread-

    http://www.jotform.com/answers/386446-

    I've Checked your Email address and notifications, Everything looks fine.

    In addition with my colleague, I recommended you to add our domain and IP address to your server whitelist.To know more about it,see the following link-

    1. How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    2. Whitelisting-JotMails-IP-Addresses

    Hope this may helps.Please inform us if the problem persists.