The name is empty in the email I received

  • ghisleri
    Asked on June 11, 2014 at 7:39 AM

    Hello, is David. Well I dont know why on last form i did it,  the answers I receive on my email are well but the name is empty. I delete the form and I did a new form but the issue is the same.

    Thank you

     

    David

     

  • jonathan
    Replied on June 11, 2014 at 10:08 AM

    Hi David,

    To fix the notification email problem on your form http://www.jotformeu.com/form/41491594212352 

    please create a new notifier email.  

    Follow this user guide  -Setting-Up-Email-Notifications

    The name is empty in the email I received Image 1 Screenshot 30

    The name is empty in the email I received Image 2 Screenshot 41

     

    Hope this help. Inform us if issue persist.

    Thanks!