This checkbox show but is unclickable.

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RedSheep Media
Asked on April 04, 2022 at 03:13 PM

This checkbox show but is unclickable.

This is a re-post of a comment on How to Redirect Form Respondents to an External Link in Jotform Cards?

Page URL:
https://www.jotform.com/help/507-how-to-redirect-form-respondents-to-a<br/>n-external-link-in-jotform-cards/
Rose

Jotform Support

Answered on April 04, 2022 at 07:16 PM

Hi RedSheep Media,
Are you trying to paste an external URL on your form but unable to? Please clear the cache and cookies in your web browser and reload the form builder.
If you're referring to something else, can you please provide a detailed explanation of the issue you are encountering? You can provide the URL of the form in question.
Where to Find Form URL
Also, you can attach a screenshot of the error.
How to Post Screenshots to Our Support Forum