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    Form submission emails have template name instead of my form name

    Asked by dirtgirls on June 15, 2014 at 08:12 PM

    Our form is Entitiled July 5/6 Canmore Trip Registrations but when I receive the emails of people who have registered, the email is entitled "Summer Camp Registration 3rd-5th Graders.


    I certainly hope that no one else that registers using our form sees this name.  How can we get that changed?  I have gone through everything and can't see anywhere where that name is still active



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    JotForm Support

    Answered by ashwin_d on June 15, 2014 at 10:38 PM

    Hello dirtgirls,

    I did check your form but could not find any issue with that. It should be sending the submission emails with the subject line "July 5/6 Canmore Trip Registration". Please check the screenshot below:

    I did check the subject line of the auto-responder email alert you have in your form and it is configured correctly as "DG Mountain Biking July 5/6 Canmore Trip".

    I believe you have already resolved this issue and your form is working as expected. Do get back to us if the issue persists.

    Thank you!