[Terms & Conditions Widget] Form freezing, not submitting

  • Sugahb
    Asked on June 17, 2014 at 4:53 PM
    Page URL: http://www.sugahb.com/#!ordering/c203j
  • Mike_T Jotform Support
    Replied on June 17, 2014 at 6:09 PM

    We are sorry for the inconveniences you are facing.

    I was able to reproduce the issue in Google Chrome and Internet Explorer browsers. The issue seems to be caused by the Terms & Conditions widget on JS embed version of the form. A bug report ticket has been attached to this thread and escalated to our Development Team. 

    In the meantime, you can replace your form embed code with an iFrame version on the website. The iFrame version will not be affected by submission bug.

    We will get back to you once we have any news on this.